The City of North Vancouver is looking for people to work as site hosts at the Shipyards and Waterfront during the operation of the ice-skating rink.
The ability to ice-skate is required, and any experience with skate rentals and knowledge of related equipment would be considered an asset.
The site hosts will get an opportunity to work at the largest ice-skating rink in Lower Mainland. The 12,000 square foot public skating rink will be open for the winter months and includes a looped skating trail to complement the open rink area.
The city doesn’t have a specific date, but the rink is expected to open in late November. It will remain open until March 2020.
The hosts will act as ambassadors of the City of North Vancouver, greeting and providing information to visitors in the area.
During the operation of the rink, hosts will provide on-ice assistance to ensure safe and fun atmosphere for guests, and ensure that all skaters are following the rules.
The site hosts will also provide customer service for skate rentals, offering rental of skates and accessories, and retrieving and cleaning skates. The hosts will also perform cash and credit card transactions and ensure proper handling of cash and credit card records as they pertain to skate rentals.
The hosts will be required to assist with communications, including creating and updating bulletins, flyers and notices to distribute information to visitors, both in print and online.
A host will also be a point of contact for emergency situations that arise in the space and will take action to arrange for emergency services as required.
“You will have strong customer service and communication skills as well as cash-handling experience. You will have the ability to work independently and the ability to exercise judgment and to deal courteously with the public and maintain effective working relationships with a variety of stakeholders,” says the job posting.
Pay will be $18.54 per hour and 12 per cent in lieu of benefits.
They will be trained in First Aid.